LOYALTY PROGRAM

In order to become a member of the program, you must fill out a special form at the hotel reception. After filling in the form, you will receive a card with a personal number for which the points begin to apply.

Together with the card, you get a contract with the rules of participation in the “Loyalty Program”, as well as instructions for using the card.

 

Rules for Green status:

  1. Having filled out the application form of the participant of the loyalty program, you receive the status of Green, which gives you the opportunity to accumulate points.
    2. The cardthat you received after completing the questionnaire is a numberand corresponds only to your information according to the information you filled in the questionnaire.
    3. Points will be scored ONLY after filling in the form. All your previous arrivals are not credited, since you have not yet been a member of the Loyalty Program.
    4. All your services (hotel, restaurant, SPA, entertainment) from the deposit-credit card for the UCI will be charged to your card for subsequent periods of residence (except for corporate, group and promotional offers). To calculate the points of the participant of the loyalty program, use a deposit-credit card, as the cash form of payment is not taken into account for the total amount of your points.
    5. Only the cardholder and his or her immediate family (wife, children, parents) can use the card in the presence of your card.
    6. Points are credited only for your rest and your relatives (wife, children, parents).
    7. The calculation of points is as follows: 1 UAH = 1 ball.
    8. To get the status you need to get the following amount of points:
  • When earning 100 000 points the guest receives a Silver Card.
  • When earning 250 000 points, the guest receives a Gold Card.
  • When earningof 500 000 points the guest receives a Platinum Card.
  1. To check your points, you will have access to your personal cabinet, where you can see the number of your points in the current state.

 

Rules for participants with the status of Silver, Gold, Platinum:

1. A regular customer card with Silver status is numbered, with the status of Gold or Platinum is nominal.
2. No card type is subject to transfer to third parties.
3. Only your nearest relatives (wife, children, parents) can use your status card.
4. The discount, which corresponds to your status, extends to only 1 unit of the room fund.
5. For the correct calculation of bonuses – the visitor must pay for the services received in the territory of the TAOR Karpaty Resort & Spa with a credit-card (cash calculation is not taken into account), which he receives at the time of arrival and which allows to automatically calculate bonuses in the system of loyalty. Credit card payment is made on departure.
6. To obtain bonuses or discounts, the cardholder must present it to the payment transaction (while staying – before the arrival). Upon presentation of the card after payment, arrival in the room, payment correction is not made.
7. Cancellation of the card occurs in case of presentation of the card not by its owner and transfer of the card to third parties.

 

Bonuses and incentives

• Compliment every time you arrive

• First-line reservation with availability of rooms

• The priority of receiving information about promotions and special offers

• Special offers at the celebration of the birthday in TAOR Karpaty Resort & Spa

• Participation in closed club events

 

Silver 10% discount

A gift from the complex when receiving the status of SILVER

Early check-in or late check-out

Gift certificate for 200 UAH for Medical Spa Center

Card with a number

 

Gold 15% discount

A gift from the complex when receiving the status of GOLD

Early check-in or late check-out

Gift certificate for 500 UAH for Medical Spa Center

Gift certificate for 200 UAH for services of entertaining company Taor Extreme

Registered card

Compliment from the Chef of the complex

 

Platinum 20% discount

A gift from the complex when receiving the status of PLATINUM

Upgrade without discount

Gift certificate for 1000 UAH for Medical Spa Center

Gift certificate for 500 UAH for services of entertaining company Taor Extreme

Registered card

Compliment from the Chef of the complex

 

The discount is not charged in the following cases:

When counting, only private orders are taken into account; services for organization of corporate events, weddings and banquets are not taken into account.

Discounts on cards do not apply to special offers, corporate events, group appointments (10 or more persons), and banquet / buffet menus.

Discounts do not apply to promotional offers.

* At reserving on a web-site, a discount for birthday and on the program of loyalty is not specified in the details of reserving.

Discounts are given directly in a hotel, only at producing of документа, that certifies person.

* Discounts do not spread: on the representatives of organizations, with that entered into contracts on the grant of hotel services.